Terms and Conditions

1. General Terms

ourstorechristmas.com (“we” or “us”) operates the website www.ourstorechristmas.com (our “Website”). The Website, the products available for purchase (“Products”), and related services are provided to you (“Customer”) under the following Terms & Conditions (T&C’s). Please read them carefully before placing an order.

We recommend keeping a copy for future reference. We may modify these T&C’s at any time. By using this Website, you agree to these Terms and Conditions. If you do not agree, you may not use the Website.

These T&C’s also apply to any sale of Products via other methods unless explicitly stated otherwise in writing.

2. Definitions

  • Customer: Anyone who orders or purchases Products from this Website.
  • Contract: The agreement between ourstorechristmas.com and the Customer for purchase of Products.
  • Defective: Products with a manufacturing fault.
  • Order: The act of placing a request to purchase Products through this Website.
  • Products: Items listed on this Website that are sold by ourstorechristmas.com.
  • Terms and Conditions (T&C’s): These rules governing the use of this Website and the purchase of Products.
  • Website: www.ourstorechristmas.com, to which these T&C’s apply.

3. Australian Sales Only

We sell and ship Products only within Australia and do not deliver internationally.

You must be at least 18 years old to:

  • Place an order on this Website
  • Register for an account
  • Join any loyalty or promotional programs
  • Participate in Website promotions or competitions

5. Ordering & Acceptance

Placing an Order constitutes an offer to purchase Products. Website information is an invitation to treat and does not constitute a binding offer. Acceptance occurs when we confirm your Order has passed internal validation and shipment is confirmed.

We may refuse or cancel Orders at our discretion, including but not limited to:

  • Payment authorisation failure
  • Product out of stock
  • Quality control issues
  • Eligibility criteria not met
  • Errors in product information
  • Events beyond our control, such as natural disasters, power failures, strikes, or system failures

We are not liable for any loss resulting from the refusal or cancellation of an Order.

6. Payment Methods

We accept major credit cards, PayPal, and approved buy-now-pay-later options. Payments are processed securely in accordance with the provider’s terms.

7. Delivery & Risk

Risk passes to the Customer upon delivery. We aim to dispatch Products promptly but cannot guarantee delivery times. Delays due to events outside our control are not our responsibility.

8. Returns & Refunds

Returns are accepted in accordance with Australian Consumer Law. Products must be in their original condition. Refunds are processed after inspection and approval.

9. Privacy

We collect and use personal information only for fulfilling Orders, improving our Website, and providing relevant communications. Personal data is handled in accordance with applicable privacy laws.

10. Intellectual Property

All Website content, including images, text, and logos, is owned by ourstorechristmas.com or licensed to us. Unauthorized use is prohibited.

11. Liability

To the maximum extent permitted by law, we exclude liability for indirect or consequential loss. Our liability for defective Products is limited to repair, replacement, or refund as allowed under consumer protection laws.

12. Governing Law

These T&C’s are governed by the laws of the state or territory in which you reside in Australia.